Terms of Service

Welcome to Dragons Den Games! These Terms of Service (“Terms”) govern your use of our store, website, and services. By purchasing our products, visiting our store, or using our online platform, you agree to these Terms.

1. General Information

Dragons Den Games operates both an in-store location and an online store. These Terms apply to all customers, whether shopping in person or online.

2. Eligibility

  • By using our services, you confirm that you are at least 18 years old or have parental/guardian consent.
  • You agree to provide accurate information during purchases or account registration.

3. Products and Pricing

  • All prices are listed in CAD and are subject to change without notice.
  • Availability of products may vary between the in-store and online locations.
  • Dragons Den Games reserves the right to limit quantities or discontinue products without notice.

4. Online Purchases

a. Ordering Process

  • Orders are placed through our website at dragonsdengames.com.
  • Confirmation emails are sent after the order is successfully placed.

b. Payment

  • We accept Cash, Credit and Paypal. Payments must be received in full before orders are processed.

c. Shipping and Delivery

  • Shipping is available within Canada. Delivery times and costs vary based on location and carrier.
  • Dragons Den Games is not responsible for delays caused by shipping carriers or unforeseen circumstances.

d. Returns and Refunds

  • Unopened and unused products may be returned within 90 days of purchase. Proof of purchase is required.
  • Refunds will be processed using the original payment method.
  • Items damaged in transit may be eligible for replacement or refund upon review.

5. In-Store Purchases

a. Payment

  • Accepted payment methods in-store include Cash, Debit, Credit and Gift Cards.

b. Returns and Exchanges

  • Returns for in-store purchases must be made within 90 days of the original purchase date.
  • Proof of purchase is required.

6. Customer Accounts

  • Online customers may create accounts for streamlined ordering.
  • You are responsible for maintaining the security of your account credentials.
  • Dragons Den Games reserves the right to suspend or terminate accounts for violations of these Terms.

7. Prohibited Activities

You agree not to:

  • Use our website for fraudulent or unlawful purposes.
  • Interfere with the operation of our website or store.
  • Resell our products without prior authorization.

8. Intellectual Property

All content on our website, including images, text, and logos, is owned by Dragons Den Games or used with permission. Unauthorized use is prohibited.

9. Limitation of Liability

Dragons Den Games is not liable for:

  • Indirect, incidental, or consequential damages arising from your use of our products or services.
  • Damages caused by misuse of our products.

10. Privacy Policy

Your personal information is handled in accordance with our Privacy Policy, available at our privacy policy page.

11. Changes to These Terms

Dragons Den Games reserves the right to update these Terms at any time. Changes will be effective immediately upon posting to our website.

12. Governing Law

These Terms are governed by the laws of Saskatchewan and applicable Canadian laws.